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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of G M

G M

September 16, 2026

5  out of  5
rating by G M
"Matt Haverty was extremely helpful and knowledgeable. Made the process of switching easy and painless!"
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Marcos Perez

September 15, 2026

5  out of  5
rating by Marcos Perez
"Great people that are nice and efficient with their work. Rosa helped me out and she did an amazing job."
We responded:
"Marcos, thank you for taking the time to leave us a review! I'm happy to hear that Rosa was able to assist you efficiently and that you had a positive experience with our team. We appreciate your support!"
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Terry Faust

September 11, 2026

5  out of  5
rating by Terry Faust
"Mrs.Sabrinea was very informative,pleasant and thorough EXCELLENT CUSTOMER SERVICE!!!"
We responded:
"Thank you, Terry! I'm happy to hear that Sabrinea provided you with excellent customer service and was able to assist you thoroughly. We strive to make every interaction informative and pleasant. Let us know if we can help with anything else!"
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Corrine Graney

September 8, 2026

5  out of  5
rating by Corrine Graney
"Cherry helped me so much with updating my policy. She was thorough and patient. We got everything figured out quickly. So many thanks!"
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Catly Le

September 1, 2026

5  out of  5
rating by Catly Le
"Spoke to Rosa Alonzo and she was so helpful and fast with the process. Super quick on emailing me quotes, being patient, and answering all my questions. Definitely recommend speaking to Rosa!"
We responded:
"Catly, thank you for taking the time to leave us a review! I'm glad our team was able to assist you efficiently and answer all your questions. We appreciate your recommendation and are here to help whenever you need us. Feel free to reach out if you need anything else!"
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Leslie Jared

August 28, 2026

5  out of  5
rating by Leslie Jared
"Natalie was very polite, friendly and professional while renewing my flood insurance. I enjoyed speaking with her."
We responded:
"Leslie, thank you for taking the time to leave us a review! I'm glad to hear that Natalie made your insurance renewal a pleasant experience. We appreciate your feedback and are here if you need anything else!"
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Dana Smith

August 24, 2026

5  out of  5
rating by Dana Smith
"The help I received from Natalie was amazing! Her professional and prompt responses to my questions helped me make decisions regarding my flood insurance. She provided several options that were easy to understand."
We responded:
"Thank you, Dana! I'm glad to know you found our assistance helpful in making decisions about your insurance. We strive to offer clear and understandable options. Feel free to reach out if you need anything else!"
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Ann Chere

August 19, 2026

5  out of  5
rating by Ann Chere
"⭐️⭐️⭐️⭐️⭐️ Natalie was wonderful from start to finish! She took a personal approach, listened to our needs, and helped us find the right balance with our homeowners policies. She gave us confidence and reassurance that we can stay in the home we love. We’re truly grateful for her help and highly recommend Natalie! Thank you so much!"
We responded:
"Ann, thank you for taking the time to leave us a review! I'm happy to hear that Natalie provided such a personal and reassuring experience with your policies. We appreciate your recommendation and support! Let us know if we can help with anything else!"
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Janet McKinney

August 19, 2026

5  out of  5
rating by Janet McKinney
"Natalie was very helpful and informative"
We responded:
"Thank you, Janet! I'm glad to hear that Natalie was able to provide you with helpful and informative service. We appreciate your feedback and are here if you need anything else!"
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Thuong Do

August 17, 2026

5  out of  5
rating by Thuong Do
"Very helpful and she very nice friendly I give her a five stars"
We responded:
"Thank you! I'm happy to hear you found our service helpful and friendly. We appreciate your five-star rating. Let us know if we can help with anything else!"
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Cindy M

August 15, 2026

5  out of  5
rating by Cindy M
"Cherry Philips -helped me with insurance on my car,she went above and beyond to save me money and help me, as Ive now moved and needed a different policy for my vehicle.
(Everyone in office was very friendly,kind,polite and helpful!)"
We responded:
"Thank you Cindy! We are glad to hear that Ms. Twombly was able to help you with you car/van insurance! She is a valuable asset to our team and loves helping people with their insurance needs!"
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Fatima M

August 14, 2026

5  out of  5
rating by Fatima M
"I had to update my Credicard information and Nicole was very prompt to help me. She was very friendly and polite as always she is. State Farm has provided us great service and we are very happy to have them for our cars and home insurance."
We responded:
"Thank you, Fatima! I'm glad to hear that Nicole was able to assist you quickly with updating your information. It's wonderful to know you're happy with the service for your insurance. We're always here to help if you need anything else!"
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Sherri Thompson

August 13, 2026

5  out of  5
rating by Sherri Thompson
"Vanessa is always on top of things in a timely manner. I love doing business with State Farm."
We responded:
"Thank you, Sherri! I'm happy to hear that Vanessa has been taking great care of you. We appreciate your business and are glad you enjoy working with us. Feel free to reach out if you need anything else!"
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Alicia Flores

August 12, 2026

5  out of  5
rating by Alicia Flores
"She did excellent job of answering all my questions. I can really relate with you real good. Thanks"
We responded:
"Thank you, Alicia! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and appreciate your feedback. Let us know if there's anything else we can assist you with!"
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Lupita Howard

August 4, 2026

5  out of  5
rating by Lupita Howard
"Información referente a pólizas de vida. Nicole me informó sobre los diferentes tipos de pólizas, costo y ventajas en base a mi información. Nicole fue muy profesional y paciente, ya que contestó mis preguntas y aclaró mis dudas. Excelente servicio."
We responded:
"¡Gracias por tu reseña, Lupita! Me alegra saber que Nicole pudo ayudarte con la información sobre las pólizas de vida y que encontraste su servicio profesional y paciente. Siempre estamos aquí para ayudarte con cualquier otra pregunta que tengas. ¡Gracias por elegirnos!"
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Danny Blacker

August 4, 2026

5  out of  5
rating by Danny Blacker
"I recently spoke with cherry at state farm dealing with home and auto questions. She was able to help me adjust my policy and reduce my cost on auto and it working on options for home. She was very patient and professional and took the time to answer all our questions. I look forward to working with her in the future and would recommend her if anyone needs help with insurance."
We responded:
"Danny, thank you for taking the time to leave us a review! I'm glad Cherry was able to assist you with your questions and help adjust your policy. It's great to hear she provided the patience and professionalism you deserve. We appreciate your recommendation and look forward to continuing to help with your insurance needs. Don't hesitate to reach out if you need anything!"
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Roberto Barron

July 31, 2026

5  out of  5
rating by Roberto Barron
"Great Customer Service,
Clear Communication, and
Easy Policy Transition"
We responded:
"Thank you, Roberto! I'm happy to hear that you had a great experience with our customer service and found the communication clear. It's wonderful to know that your policy transition was smooth and easy. We're always here if you need anything else!"
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Rolando Hernandez

July 30, 2026

5  out of  5
rating by Rolando Hernandez
"Cherry was fast, easy and knowledgeable about the loan process"
We responded:
"Rolando, thank you for taking the time to leave us a review! I'm glad to hear that Cherry made the process fast and easy for you. We appreciate your feedback and are here if you need anything else!"
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Jane Marzano

July 27, 2026

5  out of  5
rating by Jane Marzano
"I renewed my renters and golf cart insurance with Sherry. She was very knowledgeable about my insurance needs and explained everything in detail. I can not express thr peace of mind she provided me with! She is an expert at what she does and I am a client for life!"
We responded:
"Hey, Jane! Cherry is a truly wonderful member of our team, and I am delighted to hear how thoroughly she walked you through your renters and golf cart insurance policies! Taking the time to explain every detail clearly so you feel completely confident is what we aim for every day. Thank you so much for your long-term loyalty and for leaving such a wonderful review!"
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lesli lamb

July 24, 2026

5  out of  5
rating by lesli lamb
"I’ve been with State Farm since I was born.
Kendall was an absolute joy to work with!. very polite and very informative … She helps me with all my insurance needs, and I will continue to use State Farm for the rest of my life.!"
We responded:
"Thank you, Lesli! I'm happy to hear that Kendall has been so helpful and informative with your insurance needs. It's wonderful to know that you've been with State Farm for so long and plan to stay with us. We're here for you anytime, so feel free to reach out if you need anything else!"
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Byron Buchanan

July 23, 2026

5  out of  5
rating by Byron Buchanan
"I've been with Johnny White for years, and have been extremely happy with the staff, especially with Natalie dealing with my recent flood insurance renewal. Seamless."
We responded:
"Byron, thank you for taking the time to leave us a review! I'm glad to hear that you've been happy with our team and that Natalie made your flood insurance renewal process seamless. We appreciate your continued support over the years. Don't hesitate to reach out if you need anything!"
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Justin Murray

July 22, 2026

5  out of  5
rating by Justin Murray
"Natalie was a fantastic help with renewing my flood insurance. She called and emailed me in advance of expiration, but I still missed the renewal deadline since I was traveling and her reminders fell off my radar. She still stayed on top of it and texted me a reminder this morning with a note that it was now past due with helpful links and her office phone number. I quickly called and she was able to seamlessly walk me through the payment process while also assuaging my concerns on coverage and letting me know that it would not lapse since I was in a grace period. All in all the customer service and support was fantastic and her efforts were very much appreciated!"
We responded:
"Thank you, Justin, for sharing your experience! I'm really happy to hear that Natalie was able to assist you with your insurance renewal and provide the support you needed. It's great to know that her reminders and guidance helped you navigate the process smoothly. We appreciate your kind words and are always here to help. Let us know if we can assist with anything else!"
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Edgar Hirt

July 20, 2026

1  out of  5
rating by Edgar Hirt
"State Farm Business Policy CMP-4100 is not worth the paper it’s printed on

I work on the top floor of a 6-story office building in Webster, TX. On May 27, 2026 the entire 6-story
building was closed due to a burst water main flooding the entire bottom floor. Building management
notified all tenants that no one is allowed to conduct work in the building or even enter it without an
escort for safety reasons until further notice.
I filed a Business Interruption claim with State Farm on May 28, 2026 which consisted of just one 15
minute phone conversation with an agent where I read the email sent to me by building management. I
emphasized that I was not an eye-witness. On June 9, I received State Farm’s claim rejection stating that
they do not cover damage from water seeping below foundations. I don’t know how they determined the
cause of damage because their investigation as it was presented to me consisted entirely of that 15 minute
phone call with a non-eyewitness giving a second-hand account of events.
Our building management now estimates our office will reopen by the end of July but that will have been
2 full months without revenue to keep my business alive. My business is now struggling greatly thanks to
State Farm and their illusion of coverage.
The following are additional forms and endorsements I held with State Farm at an annual cost of ~$4500
that were also absolutely zero help during my 2-month office closure
CMP-4703.1 :Utility Interruption Loss of Income
CMP-4704.1 :Dependent Property Loss of Income
CMP-4705.2 :Loss of Income and Extra Expense
CMP- 4775 :Spoilage Coverage
CMP- 4243.2 :Amendatory Endorsement (Texas)
Learn from my disappointment and save your money and expectations. You won’t get what you think
you’re paying for. Shop for insurance elsewhere"
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Diana Borrego

July 17, 2026

5  out of  5
rating by Diana Borrego
"Nicole is extremely patient with me and she's very professional. Very sweet person."
We responded:
"Thank you, Diana! I'm glad to hear that Nicole's patience and professionalism made a positive impact on your experience. We appreciate your kind words about her! Feel free to reach out if you need anything else!"
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clara abarca

July 13, 2026

5  out of  5
rating by clara abarca
"Rosita es una persona con bastante experience y muy amable y ente dible con las persoas"
We responded:
"¡Gracias por tu reseña, Clara! Me alegra saber que recibiste una atención amable y comprensible. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros!"