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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lupita Howard

Lupita Howard

August 4, 2026

5  out of  5
rating by Lupita Howard
"Información referente a pólizas de vida. Nicole me informó sobre los diferentes tipos de pólizas, costo y ventajas en base a mi información. Nicole fue muy profesional y paciente, ya que contestó mis preguntas y aclaró mis dudas. Excelente servicio."
We responded:
"¡Gracias por tu reseña, Lupita! Me alegra saber que Nicole pudo ayudarte con la información sobre las pólizas de vida y que encontraste su servicio profesional y paciente. Siempre estamos aquí para ayudarte con cualquier otra pregunta que tengas. ¡Gracias por elegirnos!"
Profile photo of Danny Blacker

Danny Blacker

August 4, 2026

5  out of  5
rating by Danny Blacker
"I recently spoke with cherry at state farm dealing with home and auto questions. She was able to help me adjust my policy and reduce my cost on auto and it working on options for home. She was very patient and professional and took the time to answer all our questions. I look forward to working with her in the future and would recommend her if anyone needs help with insurance."
We responded:
"Danny, thank you for taking the time to leave us a review! I'm glad Cherry was able to assist you with your questions and help adjust your policy. It's great to hear she provided the patience and professionalism you deserve. We appreciate your recommendation and look forward to continuing to help with your insurance needs. Don't hesitate to reach out if you need anything!"
Profile photo of Roberto Barron

Roberto Barron

July 31, 2026

5  out of  5
rating by Roberto Barron
"Great Customer Service,
Clear Communication, and
Easy Policy Transition"
We responded:
"Thank you, Roberto! I'm happy to hear that you had a great experience with our customer service and found the communication clear. It's wonderful to know that your policy transition was smooth and easy. We're always here if you need anything else!"
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Rolando Hernandez

July 30, 2026

5  out of  5
rating by Rolando Hernandez
"Cherry was fast, easy and knowledgeable about the loan process"
We responded:
"Rolando, thank you for taking the time to leave us a review! I'm glad to hear that Cherry made the process fast and easy for you. We appreciate your feedback and are here if you need anything else!"
Profile photo of Cindy M

Cindy M

July 29, 2026

5  out of  5
rating by Cindy M
"Johnny White Insurance is great, today Cherry Philips helped me with insurance on my car,she went above and beyond to save me money and help me, as Ive now moved and needed a different policy.
(Everyone in office was very friendly,kind,polite and helpful!)"
We responded:
"Thank you Cindy! We are glad to hear that Ms. Twombly was able to help you with you car/van insurance! She is a valuable asset to our team and loves helping people with their insurance needs!"
Profile photo of Jane Marzano

Jane Marzano

July 27, 2026

5  out of  5
rating by Jane Marzano
"I renewed my renters and golf cart insurance with Sherry. She was very knowledgeable about my insurance needs and explained everything in detail. I can not express thr peace of mind she provided me with! She is an expert at what she does and I am a client for life!"
We responded:
"Hey, Jane! Cherry is a truly wonderful member of our team, and I am delighted to hear how thoroughly she walked you through your renters and golf cart insurance policies! Taking the time to explain every detail clearly so you feel completely confident is what we aim for every day. Thank you so much for your long-term loyalty and for leaving such a wonderful review!"
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lesli lamb

July 24, 2026

5  out of  5
rating by lesli lamb
"I’ve been with State Farm since I was born.
Kendall was an absolute joy to work with!. very polite and very informative … She helps me with all my insurance needs, and I will continue to use State Farm for the rest of my life.!"
We responded:
"Thank you, Lesli! I'm happy to hear that Kendall has been so helpful and informative with your insurance needs. It's wonderful to know that you've been with State Farm for so long and plan to stay with us. We're here for you anytime, so feel free to reach out if you need anything else!"
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Byron Buchanan

July 23, 2026

5  out of  5
rating by Byron Buchanan
"I've been with Johnny White for years, and have been extremely happy with the staff, especially with Natalie dealing with my recent flood insurance renewal. Seamless."
We responded:
"Byron, thank you for taking the time to leave us a review! I'm glad to hear that you've been happy with our team and that Natalie made your flood insurance renewal process seamless. We appreciate your continued support over the years. Don't hesitate to reach out if you need anything!"
Profile photo of Justin Murray

Justin Murray

July 22, 2026

5  out of  5
rating by Justin Murray
"Natalie was a fantastic help with renewing my flood insurance. She called and emailed me in advance of expiration, but I still missed the renewal deadline since I was traveling and her reminders fell off my radar. She still stayed on top of it and texted me a reminder this morning with a note that it was now past due with helpful links and her office phone number. I quickly called and she was able to seamlessly walk me through the payment process while also assuaging my concerns on coverage and letting me know that it would not lapse since I was in a grace period. All in all the customer service and support was fantastic and her efforts were very much appreciated!"
We responded:
"Thank you, Justin, for sharing your experience! I'm really happy to hear that Natalie was able to assist you with your insurance renewal and provide the support you needed. It's great to know that her reminders and guidance helped you navigate the process smoothly. We appreciate your kind words and are always here to help. Let us know if we can assist with anything else!"
Profile photo of Edgar Hirt

Edgar Hirt

July 20, 2026

1  out of  5
rating by Edgar Hirt
"State Farm Business Policy CMP-4100 is not worth the paper it’s printed on

I work on the top floor of a 6-story office building in Webster, TX. On May 27, 2026 the entire 6-story
building was closed due to a burst water main flooding the entire bottom floor. Building management
notified all tenants that no one is allowed to conduct work in the building or even enter it without an
escort for safety reasons until further notice.
I filed a Business Interruption claim with State Farm on May 28, 2026 which consisted of just one 15
minute phone conversation with an agent where I read the email sent to me by building management. I
emphasized that I was not an eye-witness. On June 9, I received State Farm’s claim rejection stating that
they do not cover damage from water seeping below foundations. I don’t know how they determined the
cause of damage because their investigation as it was presented to me consisted entirely of that 15 minute
phone call with a non-eyewitness giving a second-hand account of events.
Our building management now estimates our office will reopen by the end of July but that will have been
2 full months without revenue to keep my business alive. My business is now struggling greatly thanks to
State Farm and their illusion of coverage.
The following are additional forms and endorsements I held with State Farm at an annual cost of ~$4500
that were also absolutely zero help during my 2-month office closure
CMP-4703.1 :Utility Interruption Loss of Income
CMP-4704.1 :Dependent Property Loss of Income
CMP-4705.2 :Loss of Income and Extra Expense
CMP- 4775 :Spoilage Coverage
CMP- 4243.2 :Amendatory Endorsement (Texas)
Learn from my disappointment and save your money and expectations. You won’t get what you think
you’re paying for. Shop for insurance elsewhere"
Profile photo of Diana Borrego

Diana Borrego

July 17, 2026

5  out of  5
rating by Diana Borrego
"Nicole is extremely patient with me and she's very professional. Very sweet person."
We responded:
"Thank you, Diana! I'm glad to hear that Nicole's patience and professionalism made a positive impact on your experience. We appreciate your kind words about her! Feel free to reach out if you need anything else!"
Profile photo of clara abarca

clara abarca

July 13, 2026

5  out of  5
rating by clara abarca
"Rosita es una persona con bastante experience y muy amable y ente dible con las persoas"
We responded:
"¡Gracias por tu reseña, Clara! Me alegra saber que recibiste una atención amable y comprensible. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros!"
Profile photo of Emily Flowers

Emily Flowers

July 7, 2026

5  out of  5
rating by Emily Flowers
"Thanks Vanessa at State Farm League City for getting me back on your auto insurance after my family transition. Thanks most of all for keeping my rates the same as they always were!"
We responded:
"Thank you, Emily! I'm happy to hear that Vanessa was able to assist you with your auto insurance and maintain your rates during your family transition. We're here to help with anything else you might need!"
Profile photo of David Garcia

David Garcia

July 6, 2026

5  out of  5
rating by David Garcia
"Overall an excellent experience fast and easy"
We responded:
"Thank you, David! I'm happy you found the experience fast and easy. Our office is dedicated to making things as smooth as possible for you. Let us know if you need anything else!"
Profile photo of charles emmmitte

charles emmmitte

July 6, 2026

4  out of  5
rating by charles emmmitte
"Have been using this agent for many years . Since our previous agent retired St. Farm Insurance customer for 48 years. They will get the job done for you."
We responded:
"Thank you for your review, Charles. I'm glad to hear that you've been with us for so many years and that we've been able to meet your needs. We appreciate your loyalty and support. Let us know if we can help with anything else!"
Profile photo of Jersey Castillo

Jersey Castillo

July 6, 2026

5  out of  5
rating by Jersey Castillo
"Kendall was very helpful setting up my auto pay and informing me of my options for insurance and retirement funds, thank you Kendall."
We responded:
"Thank you, Jersey! I'm really happy to see your 5-star rating. Your support means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Rory Cotnam

Rory Cotnam

July 2, 2026

5  out of  5
rating by Rory Cotnam
"Great help and saved me money"
We responded:
"Rory, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you and help you save money. Let us know if we can help with anything else!"
Profile photo of Thomas Porter

Thomas Porter

July 1, 2026

5  out of  5
rating by Thomas Porter
"Vanessa W. was able to get a change in address done via email. This was great as I didn't have time to call."
We responded:
"Thomas, thank you for taking the time to leave us a review! I'm glad Vanessa was able to assist you with the address change through email. We know how busy life can get, so we're happy to offer convenient options for our customers. Let us know if we can help with anything else!"
Profile photo of Garrison Mitchell

Garrison Mitchell

July 1, 2026

5  out of  5
rating by Garrison Mitchell
"Cherry was efficient and very helpful! Took care of my needs with no issues."
Profile photo of Ray Wong

Ray Wong

June 25, 2026

5  out of  5
rating by Ray Wong
"Vanessa at State Farm provided excellent customer service. She was knowledgeable, responsive, and took the time to answer all my questions clearly. She made the whole process easy and stress-free. Highly recommend working with her!"
We responded:
"Thank you, Ray! I'm really happy to hear that Vanessa provided you with excellent service and made everything easy and stress-free. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Tony Marquez

Tony Marquez

June 24, 2026

5  out of  5
rating by Tony Marquez
"Jocelyn was excellent at answering all my questions,called back right away!
We have been with J White State Farm for over 35 years and continue to receive excellent service!"
We responded:
"Tony, thank you for taking the time to leave us a review! I'm happy to hear that Jocelyn was able to assist you promptly and answer all your questions. It's wonderful to know that after 35 years, you're still receiving the excellent service you expect from us. We're always here to help if anything comes up!"
Profile photo of Fernando Duran

Fernando Duran

June 18, 2026

5  out of  5
rating by Fernando Duran
"The agent kendall Russell was extremely helpful and it come down with a competitive rates Plus she help me save about 700 dls a year on the cars insurance!!!"
We responded:
"Fernando, thank you for taking the time to leave us a review! I'm happy to hear that Kendall was able to assist you with competitive rates and help you save on your insurance. We appreciate your feedback and support. Let us know if we can help with anything else!"
Profile photo of Robert Cook

Robert Cook

June 18, 2026

5  out of  5
rating by Robert Cook
"They are awesome. I worked with Nicole. She was extremely professional and showed me all my options without ever feeling like I was being forced to sign up for anything. I would recommend anyone with questions call them, (also possibly ask for Nicole), and you will end your call more educated and possibly a reasonably priced policy!"
We responded:
"Thank you, Robert! I'm really happy to hear about your positive experience with Nicole. It's great to know she was able to guide you through your options in a professional manner. We appreciate your recommendation and are always here to help. Feel free to reach out if you need anything else!"
Profile photo of Majid Hameed

Majid Hameed

June 17, 2026

5  out of  5
rating by Majid Hameed
"Vanessa was very helpful in getting my insurance need addressed. She was very prompt and provide an alternative that resulted significant amount of money. Very happy with what she did."
We responded:
"Thank you, Majid! I'm glad to hear that Vanessa was able to assist you effectively and offer a solution that worked well for you. It's great to know you're happy with the service you received. We're always here if you need anything else!"
Profile photo of Ms. B

Ms. B

June 16, 2026

5  out of  5
rating by Ms. B
"Stephanie Harrison thank you, thank you, thank you for helping my parents following their MVA. We felt cared for, you went above and beyond to help us through the process and even after by your willingness to help and that makes you amazing and exceptional!

Sabrinea with State Farm thank you! You provided exceptional customer service and very helpful to me and my parents! Every time I call and speak with someone in this office they are always so helpful, patient, and kind!"
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Brittany, Eddie, Fal, and Stephanie were able to provide exceptional support to your parents after their MVA. It's wonderful to know that their dedication and willingness to assist made a positive impact. If you need any further assistance or have questions in the future, please don't hesitate to reach out."