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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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xx4lex

October 17, 2024

5  out of  5
rating by xx4lex
"Called in to get a quote, Breanna was so friendly and patient if I had a question she would help me to the best of her ability. All the staff is amazing."
We responded:
"I am so glad the hear that you had a fantastic experience talking to Breanna! She is one of our admin assistants and a valuable addition to our team! Thank you for sharing your experience and the best thank you is referrals to friends and family."
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Abby

October 17, 2024

1  out of  5
rating by Abby
"I do not recommend State Farm. Their pricing fluctuates monthly without explanation. When questioned, they give vague responses. Customer service is lacking as well. When I expressed my intent to cancel, they showed indifference. I will switch to a provider that offers transparency and better support. State farm doesn't care for you get a company that cares for you"
We responded:
"Abby, I am very sorry to hear this. One of my staff will be reaching out to talk to you and review your policies. Customer service is very important to us! "
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Amanda Murphy

August 14, 2024

5  out of  5
rating by Amanda Murphy
"Angie is AMAZING! We have our personal and business insurance with Johnny White's office and Angie is always so helpful whenever I need anything. She even stayed late to help me with a last minute request...she was my saving grace for doing that. Highly recommend them for any of your insurance needs!"
We responded:
"Amanda, thank you for that amazing praise for Angie! She is topnotch on her customer service and a valuable employee! The best thank you is referrals to friends and family! I am so glad we have been able to help you with all your insurance needs! "
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jtcallahan88

August 6, 2024

5  out of  5
rating by jtcallahan88
"Wonderful group of people in this office. I am a second generation insured with Johnny and his team - my family and I have all of our insurance with them (home, auto, life, etc.). Angie always goes above and beyond to make sure I have what I need when I need it and sends personal reminders if I forget about a renewal. 5 star team!"
We responded:
"Jordan, I am so glad that you and your family trust my agency with your needs! Thank you for the wonderful review, Angie's customer service and knowledge is fantastic and we are blessed to have her. (My whole team is wonderful) The best thank you that you can give is referrals to you family and friends. Again, thank you so much for sharing your experience!"
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3rdusarmy

July 17, 2024

5  out of  5
rating by 3rdusarmy
"I have been with Johnny White State Farm since 1976 with all my auto insurance. He now insures both my home and my autos. Great service good people and very happy Special thanks to Angela who is easy to deal with and extremely professional in her approach Denny Hair"
We responded:
"Denny, I am so pleased that Angela was able to help you and did a great job ! She is a valuable part of my team! The best thank you that you could give her is referrals to your friends and family. I appreciate your loyalty all these years, please reach out if you need anything else!"
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Jorge Garza

February 16, 2024

5  out of  5
rating by Jorge Garza
"This State Farm office is top notch! They listened to my concerns and in every interaction with them the staff has been professional and interested in my needs! Thank you to Ms Angie for her patience and honesty! I feel this is the beginning of a great relationship!"
We responded:
"Jorge, I am very pleased to hear that Angie was able to help you with your insurance! She is a valuable part of our team and a lot of positivity to our office! I will share this with her! The best thank you that you can give her is referrals to friends and family! "
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attia anwar

January 28, 2024

5  out of  5
rating by attia anwar
"State Farm is our Insurance Company for years due to their great customer service, flexibility and reasonable insurance premiums. The staff are caring, knowledgeable, and supportive in all matters. They listen to our concerns carefully and provide timely beneficial solutions with great savings. Also, they suggest several useful tips in advance for the future renewals and changes to our family situations. Their flexibility to our drivers who are/were new to the US driving system or young drivers that received their first time licenses or drivers with learning permits has accommodated our needs tremendously. They provided opportunities to our young drivers that resulted in confident drivers in our family. Thanks a lot to State Farm and its wonderful staff members :)"
We responded:
"Attia, Thank you for the wonderful praise. We strive to help educate and advise our customers on the best coverage for all the drivers in the household plus helping to uncover ways to save you money! I am so glad that Samanta was able to assist you. She is a new team member and brings so much cheer to our office! One of best thank you's that you can give her is recommendations to your friends and family. Thank you again for sharing this! "
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Brett Chase

January 25, 2024

2  out of  5
rating by Brett Chase
"Been with Johnny for over 30 years and just dropped my vehicles from him, house is next. State Farm is not the awesome company it used to be…"
We responded:
"Brett, I am sorry that you feel this way. I have looked and I am having problems locating your account. Please contact our office to discuss the problem. Is your name listed differently on the account? We would like a chance to make this right for you. "
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Devin Hebert

January 9, 2024

5  out of  5
rating by Devin Hebert
"Would highly recommend. Gave me a fair quote compared to other companies. Angela was one of the best reps I've ever worked with. Excellent customer service and answered all of my questions and concerns clearly, as well as following up!"
We responded:
"Devin , I am so glad that Angela was able to help you as well as provide outstanding service! She is a valuable team member and is always willing to help. The best thank you that you can give is referrals to friends and family! I will make sure she sees this. Thank you for sharing your experience with us."
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Tremaine Jenkins

December 15, 2023

5  out of  5
rating by Tremaine Jenkins
"My experience went great. Angie is the best. Ahe was very helpful. She is much appreciated"
We responded:
"Tremiane, Angie is wonderful! We are so glad she is a part of our team! I will share your comments with her. The best thank you that you can give her is referrals to friends and family! Thank you for your business! "
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Joe Linek

December 2, 2023

1  out of  5
rating by Joe Linek
"From my quote on Friday to when I went in Monday to sign up, changed it went up they had no excuse why."
We responded:
"Joe, I am sorry this happened. But there are things that change in the reports that are run when you apply for insurance that we cannot see or explain. Any change in the application, even the date can change the price or eligibility. "
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Yvonne Gomez

November 8, 2023

5  out of  5
rating by Yvonne Gomez
"State Farm is the best!!! I’ve been with them for a long time and they always take care of us right away when needed! Thank you Angela!!!!❤️"
We responded:
"Yvonne, thank you so much for the fantastic compliment! I am glad that you can always count on us when you need help. Angela is an assets to our team and I will make sure to share this with her. The best thank you that you can give her is referrals to you family and friends."
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Ryan Wendt

October 12, 2023

5  out of  5
rating by Ryan Wendt
"Melody just hit the nail on the head with service. She even entertained that that her Company may not even be the most cost effective but it turns out they were, And I got all the coverage I needed"
We responded:
"Ryan, I am very glad the Melody was able to get you the best coverage and provide you outstanding service! She is a wonderful part of my team . The best thank you is referrals to friends and family. Thank you for sharing your experience with our office,"
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Don Floyd

September 28, 2023

5  out of  5
rating by Don Floyd
"You never see Johnny White (just a portrait), but Angela Twombly makes it a great place to do business. Angie needs a cut (%) of her business! Be sure to share with Johnny ("owner")."
We responded:
"Don, Thank you for letting me know that Angela does a great job for you! She is an important part of our team and we are lucky to have her. The best thank you that you can give her is a referrals to your friends and famiily. "
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D Berry

September 28, 2023

5  out of  5
rating by D Berry
"We really enjoy working with Melody. She always goes the extra mile to make sure everything goes smoothly."
We responded:
"Debbie, I am so glad that Melody gives you top notch service! She is very dedicated to our customers and always so positive. We are blessed to have her. I will share this with her, the best thank you is referrals to friends and family! "
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ScarletSchiffer

September 18, 2023

5  out of  5
rating by ScarletSchiffer
"My father and I have been with Johnny White and have received the best and upmost care in the time that we have been with them. Shoutout to Stephanie Harrison for being the best rep ever as well!"
We responded:
"Scarlet , Thank you so much for sharing this with me! We pride ourselves on taking care of our customers. Stephanie is a joy to work with and brings so much energy to the office! I will share this with her. The best thank you is referrals to friends and family!"
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Thomas Howard

September 7, 2023

5  out of  5
rating by Thomas Howard
"Angie was great she took great care of me after my auto accident"
We responded:
"Thomas, I am so glad that Angie helped make your claim easier! We want to make sure that you are always taken care of and pleased with our office! I will share this with Angie. The best thank you is referrals to friends and family."
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Hope Floats

September 3, 2023

5  out of  5
rating by Hope Floats
"Angie helped us get coverage pronto and was so gracious in answering all our questions. Greatly appreciate her and her team."
We responded:
"Claire, I am very pleased to hear this! Prompt service is something that is very important to our office. Angie is a valuable part of my team, and I will share this with her. Thank you for sharing this with me. The best thank you is referrals to friends and family."
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Cendy Nie

August 18, 2023

5  out of  5
rating by Cendy Nie
"A very trustworthy insurance company, quickly resolved my car insurance, excellent service, highly recommend."
We responded:
"Cendy, Stephanie told me that she was glad she could help! Making sure we can quickly help resolves any issues is prominent to me. Thank you for the trust you place in us! Sharing the service, you received with friends and family is a great way to thank Stephanie,"
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Holly Cabrera

August 18, 2023

5  out of  5
rating by Holly Cabrera
"We've been with this State Farm location for years. Melody has been our agent for a few years now! We are very grateful for her customer care, and she's always helpful and accommodating."
We responded:
"Holly, Thank you for letting me know that Melody is doing such a wonderful job. She prides herself on her customer service and going the extra mile! Melody is an important part of my team, and I will share this with her. Referrals to friends and family is a great way to thank her. "
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Fred Hirt

August 14, 2023

5  out of  5
rating by Fred Hirt
"The personalized service I received from Angie on a recent phone call was a refreshing change from the increasingly remote and indifferent business climate that seems to be the "new normal." It's a pleasant experience to deal with people who take their jobs responsibly and do their jobs well. Dr. Fred Hirt"
We responded:
"Fred, I am thrilled to hear that my team provides such great service! Angie is an important part of our team, and we love her energy! The best thank you's are referrals to friends and family. Thank you for sharing this with us!"
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Tim Kropp

August 2, 2023

5  out of  5
rating by Tim Kropp
"Stephanie went the extra mile for my family getting us the information we needed to start a claim from out of state with no access to the State Farm app. Much appreciated!!!!"
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Collin

July 27, 2023

5  out of  5
rating by Collin
"Responds back quick and very helpful!"
We responded:
"Thank you Collin for sharing that ! Melody was glad she was able to help you with your policy. The best thank you that you can give her is referrals to friends and family. "
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Richelle Reeder

July 19, 2023

5  out of  5
rating by Richelle Reeder
"My father did all of his business with this agency, and recently passed. Angela has been extremely helpful with helping me get in contact with the right people to assist with a homeowners claim. I know now why my father stayed with this office for so many years. Their service is top notch, and I appreciate how much easier Angela made the process."
We responded:
"Richelle, I am so very pleased to hear that Angela was helpful during this difficult time! Customer Service is very important to our office. Angela is a valuable part of our team, I will make sure to pass along your wonderful words to her! Thank you so much for sharing this with me. "
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Dana Smith

July 13, 2023

5  out of  5
rating by Dana Smith
"The customer service I have received while using State Farm has been absolutely phenomenal. I switched over from USAA after over 20 years and feel the quality of service is unparalleled. My questions have always been promptly answered with the utmost professionalism."
We responded:
"Dana, I am so very glad you have had such outstanding service. Stephanie told me she enjoyed helping you. The best thank you that you can give her is referrals to friends and family! "